State Farm® Insurance Agent Chuck Weed

"Hi Sandy, Thank you for recommending us here at Chuck Weed State Farm of Oxford PA to take care of everyone's insurance and financial needs. Have a Great Weekend! Nancy"

"Jesus, thank you for your kind note and we are so happy to take care of your insurance and financial needs here at Chuck Weed State Farm in Oxford PA. Nancy"

"José, Thank you for taking the time to share your feedback and thank you so much for your loyalty over all these years. I have reviewed your recent history with us from 5/2020 to 11/2023 (3.5 years) and your price for the same two vehicles you have had with us have only changed by $23 or 2% during that whole time versus the U.S. standard annual average inflation rate of 4.1% during that same time or a total of 14.35%. We apologize for any confusion or frustration if this concern was caused by the changes in your pricing from when you recently replaced one of your cars. I can see our corporate team has completed your change; however, your pricing should reflect that change soon and we already have it scheduled to follow up with you on this matter, but you can always call us in the meantime, 610-932-2400. Thank you so much for your business we appreciate your feedback as it helps us improve our offerings and ensure a positive experience for all our customers. Chuck"

"Gracias!"

"Thank you Tami- you definitely made Matt’s day yesterday and we appreciate you allowing us to take care of you. If you need anything else, just text or call us anytime and have a great rest of your week! Chuck"

"Thank you for the 5 star rating. I believe Matt had taken care of you and your insurance needs when you noted the 10/10. If you need anything we are just a text or call away at 610-932-2400. Take care, Chuck"

"Thank you for your review Ady!"

"Thank you for your review and your visit a couple weeks back. Take care…"

"Liz, thank you for your kind review."

"Gracias Martín."

"Thank you Marianne!"

"Thank you Donna; we think you are amazing too! I am so honored to be able to take care of your Auto insurance and Homeowners insurance needs."

"Thank you Susan!"

"Thank you Matt- You and your family are important to me. Always a pleasure taking care of you guys!"

"I apologize for all the confusion about your fathers cancellation and me not knowing who 'State Line' is or if this response that says 'James Krauss' is one brother or the other. Sadly, neither of you know me or my intentions without speaking to me and I don't know you since your dad was my client. I really wish someone from your family would have given me a chance to talk with you other than through this channel and via corporate because in no way was I ever not willing to help or talk to James or anyone other than dad to help here. I am really hoping corporate provides you a result that matches what you have written above as opposed to what they told me yesterday because I advocated for those results last fall as well as this past Thursday. I want you both to know that even though I spoke to James last fall at one point about dad's auto and homeowners policy, my team and I didn't save anyone's phone number in our system accept your dad's so all communications over these past few months have been directly with your dad until this past Weds. I really did try my best to reach out to James once I was available the other night and first thing Thursday morning because I wanted to share with James the steps I had discussed with your father and I had been trying to take with corporate as well as locally over the past few months to help resolve the cancellation. This isn't a case where I am trying to 'just help now' or 'only help because I discovered on Friday that my agency and I were reported to corporate on Weds night'; I have been trying to help all along because I genuinely care and I was hoping to share with James the different attempts and steps I had taken in September, October, and December; plus one action I was about to take this past week before this all went in a totally different direction. Also, this Friday morning I was able to confirm corporate sent a refund check back on 11/18/2020 and our billing group shows that check is still uncashed so now I totally get why you, your brother, and perhaps even your dad may feel he was ripped off, but that was never the intent or action State Farm or I had taken. In the end, I still want to help, so if you end up receiving a different response from corporate than what you are anticipating, please call me; 610-932-2400 and I will try to explain in further detail and help. Thank you, Chuck"

"James- You don’t have all the facts about your dad’s homeowners insurance policy and what happened and I really wish you would have provided me more than 15 minutes from your initial phone call to showing up at my office and yelling at my staff. I was trying to free myself from another call before you left, but I was unsuccessful so I called last night as soon as I was able (only 46 minutes from your initial call) but you didn’t pick up and you haven’t returned any of my calls from last night or this morning. I would like to explain to you what happened and what is currently going on in reference to this matter, but if you don’t return my call I cannot help you or your dad. Please consider calling me. 610-932-2400 Thanks, Chuck"

"Sure thing Alvaro! Thank you. We should also continue exploring your Life Insurance options here at State Farm so you can get your extra multi-line discount on your auto insurance. Please call us when you can; 610-932-2400. Thanks, Chuck"

"Thank you June- keep staying safe!"

"Thank you!"

"Hi Amanda, thank you for the 5 star rating so far back. How time flies. Hopefully we are still meeting your needs and expectations. If you need anything we are only a text or call away at 610-932-2400. Take care, Chuck"

"Hi Mary, It is great to look back from all these years and see you still trust us with your insurance needs. Thank you for this 5 Star review from back in the day and if you ever need anything, we are here for you! Thanks, Chuck"